Questions & answers

On the subpages below, you will find answers to a number of frequently asked questions. If you do not find what you are looking for, you are always welcome to contact us. Cryos Customer Service communicates in the following languages: Danish, English, German, Italian, Spanish, Portuguese and French.

CMV and standards for screening

  • What is CMV status?
  • What is a standard?

Hereditary conditions and CON donors

  • What does it mean that a donor has a condition?
  • Who can use a CON donor?
  • How do I report a suspected condition in a donor?

Artificial insemination, MOT and fertility treatments

  • What is the expected pregnancy rate using donor sperm?
  • Do you deliver to private clients?
  • What is motility (MOT)?
  • What is IUI (Intra Uterine Insemination)?
  • What is ICI (Vaginal/Cervical Insemination?

Sperm donor anonymity and future contact

  • Can I get in touch with the donor in the future?
  • How can my child get contact to the donor?

Sperm donor children and pregnancy quotas

  • How many children per donor?
  • How worried should I be about inadvertent consanguinity (also known as inbreeding)?
  • What is a quota reservation?

Open ID Donor, Blood Type and Ancestry

  • Do you have open ID donors?
  • Where are your donors from?
  • What type of donor should I choose?
  • Is blood type important for my choice of donor?
  • What are alias donors?


  • Delivery to authorizedhealthcare professionals 
  • Who is an authorized healthcare professional?  
  • An authorized health care professional in Denmark – as an example