Contact Cryos

Cryos Customer Service are here to assist you in English, Danish, German, French, Spanish, Italian, Portuguese, Japanese, Chinese, Dutch and Hebrew.

Head Office:

Cryos International - Denmark ApS
Vesterbro Torv 3, 5th floor
8000 Aarhus C

Phone: +45 8676 0699
Fax: +45 8676 0685
Email: [email protected]

For Press Inquiries:

You are more than welcome to visit our Press Centre or to contact us regarding press inquiries at [email protected].

Opening hours:


Monday - Thursday: 8:00am - 6pm (CET)
Friday: 8.00am - 4pm (CET)

NB! 23rd, 27th and 30th of December we close at 4 pm. CET.

Acute help for sperm storage only:

In case of acute need for help outside our opening hours.

Official closing days in 2020:

1 January (New Year’s Day)
9-13 April (Easter) 
8 May (Danish public holiday)
21 May (Ascension Day)
1 June (Whitsun) 
24-26 December (Christmas holiday) 
31 December (New Year’s Eve)

Your user data
Do you have questions on how we handle your user data you can read our Privacy Policy. If you wish to request to have your account on Cryos’ website deleted, please contact our data protection officer at [email protected].